Privacy Policy

PRIVACY POLICY

Last Updated: June 18, 2026

Welcome to Oliver Brands LLC, doing business as Oliver Candle Company ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit www.olivercandle.com (the "Site") or purchase from us.

1. INFORMATION WE COLLECT

We collect information you provide directly, including your name, email address, phone number, shipping address, and payment information when you place an order or create an account. We also collect information automatically such as IP address, browser type, and browsing behavior on our Site.

2. HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, improve our website and services, and send marketing communications to customers who have opted in.

3. SMS MESSAGING

If you opt in to receive SMS messages from Oliver Candle Company, we will use your mobile phone number to send transactional messages including order confirmations and shipping updates, as well as occasional promotional and marketing messages. Message frequency varies based on order activity. Message and data rates may apply. To opt out at any time, reply STOP. For help, reply HELP or contact us at help@olivercandle.com. Carriers are not liable for delayed or undelivered messages. Your phone number will not be shared with third parties for their marketing purposes.

4. SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders (such as shipping carriers). These providers are contractually obligated to keep your information confidential.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information by contacting us at help@olivercandle.com.

7. COOKIES

Our Site uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may affect Site functionality.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised date.

9. CONTACT US

Oliver Brands LLC DBA Oliver Candle Company

Elkridge, Maryland

Email: help@olivercandle.com

Website: www.olivercandle.com